Fires for the heart of the home

From the moment we walked in we were met with the owner who was very welcoming and so knowledgeable. The fitters are absolutely brilliant, on time, extremely respectful of our home and they couldn't have done more to keep it clean and tidy while they worked. Our old fireplace was about an inch off centre (we never noticed) however they ensured the log burner was fitted dead centre and it really has made the difference. Attention to detail was perfect. We really cannot recommend them enough.

After looking around and visiting a few suppliers my wife and I popped into the Fireplace & Stove shop. We were impressed by Craig's no-pressure approach to answering our questions and providing honest advice. From start to finish Craig and Stewart were excellent, and the Dean and James fitting team worked extremely hard all day to complete the fitting to a very high standard. Throughout the process we have been extremely satisfied, thanks to all the team.

Craig and Stewart from The Fireplace & Stove Co. were great from start to finish. Our 5kW wood burner from Contura was fitted today. The fitters Dean and James did an amazing job fitting the burner and they were both very professional. If you are considering a wood burner and fitting then look no further. This family run business is amazing.

Very professional and great company to deal with. Stewart and his team were so helpful from the very beginning, from our discussions about design to the end product. We are so thrilled and delighted with our media wall and fire and can't thank you enough. Highly recommended.

We had a fireplace built and wood burner installed just before Christmas. From visiting the showroom and chatting to Craig (who gave us some great ideas), Stewart then visited our house for the initial consultation and advice on what would work best, through to the installation by Dean and the lads, they were all top notch on professionalism, knowledge and quality of service at a very competitive price. Nothing was too much trouble and even the follow-up care was great. Highly recommend, thank you Stewart, Craig and Dean.

From start to finish it was perfection. Craig and Stew in the shop were very experienced and knowledgeable, which gave us the confidence to use them. Dean, James and Darren in the fitting team were so good, polite, friendly and helpful. We had been told by other companies to expect a real mess with dust everywhere. That was not the case as they use so much extraction equipment that the dust all goes outside. Fitting was done by 4pm the same day. The Swedish all cast iron Contura 51L stove weighed 127 kilos and the lads moved it around easily. Look no further for a quality product from a quality company at a competitive price.

I recently visited their showroom and bought an electric stove without any sales pressure whatsoever. Stewart was happy to demonstrate it and leave me to make up my mind. It was then delivered on time, free of charge. Because it was replacing my old log burner, he sent two of his guys out to move the old log burner, again free of charge. A great service in every respect.

From the moment we walked into the showroom in Lichfield to when we had our wood burner fitted, we could not be more delighted with the service. Both Craig and Stewart were professional, friendly and very knowledgeable, with no pressure to purchase. The fitting team were absolutely brilliant, they worked so hard in very hot weather and did a fantastic job, leaving no mess whatsoever. We cannot recommend this company highly enough.